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& Mission
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Kiosk
& MaxPhone
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features
Optional
features
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needs MaxPhone?
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Information
Display System
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Intelligent
Kiosk for Hong Kong Smart ID
The
Government of the Hong Kong Special Administration Region
(HKSAR) is issuing smart identity (ID) card to replace the
existing laminated ID cards from August 2003 onwards. Of
normal credit card's size, the new smart ID with a computer
chip which can store and process data. The smart ID card
will store personal information and photograph, template
of thumbprints and minimum but essential data pertaining
to non-immigration, value-added applications.
It is
the honor of AMCL to be the original
design manufacturer of the intelligent kiosks
customized for SMARTICS. Now located in all smart card replacement
centres, the kiosks allow users to perform self-service
applications. Value-added applications
using the smart ID cards include serving as a driving license,
library card, e-certificate and on-line Government services
at self-service kiosks without the need to attend Government
offices in person. More applications can be adopted with
this versatile facility.
To meet the requirements of SMARTICS, AMCL
developed a Smart Card Reader tailor-made to
read the Hong Kong Smart ID cards with high level of security.
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Multimedia
Cyber Bus-Stop - KMB
AMCL marked
another breakthrough in March 2003 following several months
of endeavour for the completion of Cyber Bus Stops (CBS) which
now situate at the Star Ferry, Canton Road in Tsim Sha Tsui
and Rumsey Street in Central. The Tourist Cyber Bus Stop brings
convenience to tourists travelling in Hong Kong. This Cyber
Bus Stop went through very stringent tests for vandal-proof,
waterproof, excellent ventilation with air conditioning
for outdoor environment of strong sunlight, raining as well
as vandalism. By pressing the touch-screen LCD panel, tourists
can access information they need, including detailed information
on the spots of interests served by passing bus routes, and
an introduction on major tourist areas.
Bus stop is no longer a static information pole on the street.
Next time when you are waiting for a bus, look out if you
are standing next to the Cyber Bus Stop. If so, touch the
screen and feel the service yourself.
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The
1st Motorized Information Kiosk - Hong Kong Science Park
As a pioneer
in research and development in multimedia intelligent terminal,
AMCL keeps on to launch new and improved version to maintain
its leading market position.
One of the recent inventions is the kiosk
with adjustable height to fit the height requirement
of both normal adult and wheelchair-enabled people.
Simply by pressing a button, the touch screen display unit
will move from the low position to the top position automatically
or vice versa. It serves and provides much convenience to
all walks of live with a simple-to-use device. This latest
model is the first of its kind in the world and is now on
service in HKSTP at Pak Shek Kok, Tai Po. HKSTP took the lead
to deploy the world 1st motorized information kiosk. Another
model of cyber slim shape was also made for matching the high-tech
image of HKSTP.
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Virtual
Office - Customs & Excise Department
Merits
of self-service kiosk have been widely recognized with the
increasing use of information terminals by commercial firms
as well as government departments, for public use or internal
communication purpose.
The
specially designed kiosk
for Customs and Excise Department, HKSAR serves as an internal
communication terminal for staff. The features such as
comfortable hand-rest keyboard, writing pad & track
ball allow staff to perform desktop works while
on the move within office or during customs duty.
This
is a well-thought idea to improve work efficiency. Supplemented
with a web-based documentation and reporting system, it
turns to create a paperless virtual office environment for
internal staff.
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HK's
1st Self-service Movie Ticketing Kiosk - Broadway Circuit
Broadway
cinema added MaxPhone in its outlets throughout the territory,
offering customers there the ability to select
seating, reserve tickets, purchase tickets, settle payment
and collect tickets, all-in-one go - the first
kind of such service available in HK. Going to see movie
will be more convenience than before in Broadway circuit.
Time
proved the idea of self-service ticketing kiosk not only
improve operations but also change consumer behavior. Customers
are becoming more accustomed to purchasing movie tickets
from the kiosk themselves rather than queuing up at the
counter. AMCL offers tailor-made model kiosk to fit for
the particular environment of cinema foyer. Remote monitoring
system was incorporated for security purpose.
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Debut
of MaxPhone at HK International Airport
On December
1, 2000, units of MaxPhone were installed in the Hong Kong
International Airport near gate 63 and gate 66. Services
include making local phone calls, IDD calls, e-mail, e-photo,
e-postcard, video mail and an information directory.
Positive
feedback was received from users according to a customer
survey. They claimed that the functions of MaxPhone were
very innovative, interesting, funny and user-friendly.
With
the success in the airport, PCCW further deployed MaxPhone
in their service centre offering full services to their
customers.
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e-Helper
at HKUST
Campus
Service office, HKUST, taking charge of the Information
Centre has been exploring ways to serve visitors outside
office hours. The Information Centre, just located at the
entrance of the University, is the first contact point where
outsiders could reach for enquiries and assistance.
MaxPhone
can provide a 24/7 service guide on information, events
and location map to the visitors, saving lots of manpower
while rendering better services. MaxPhone was installed
at a semi-outdoor location and needs to withstand a relatively
humid environment in the area of Sai Kung.
Our
client was content with the stable and reliable performance
of MaxPhone.
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An
Ideal Advertising & Promotion Vehicle - PCCW & Manulife
The attractive
outlook and flexible software render MaxPhone as an ideal
advertising promotion terminal for roadshows or exhibitions.
For example, PCCW Limited promoted its revamped Yellow Page
on the web during roadshows.
MaxPhone
offers a hassle-free solution for company's outdoor
promotion activities. Manulife let her agents
touch the interactive agency website in the launch event
by means of MaxPhone.
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LCSD
uses kiosk as Internet Terminal
Under
the advocation of Electronic Services Delivery concept,
Leisure and Cultural Services Department (LCSD) has been
exploring the possibility of using self-service kiosk to
provide ticketing services. AMCL was invited to undergo
a two-month weather-resistant test and MaxPhone was successfully
proved to be acceptable in good performance.
LCSD
then decided to install MaxPhone to offer customers self-service
booking facilities. Users will get a confirmation receipt
from the kiosk after transaction.
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Information
Kiosk - Customs & Excise Department
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Outdoor
Information Kiosk at Chinese University
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Other
reference
- E-passport
Kiosk for Hong Kong Immigration Department
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